Privacy Policy

1. Information We Collect

We collect minimal information to provide you with access to our educational platform:

• Account Information: Email address and the contact details you provide for account access and support
• Usage Data: Information about how you interact with our platform to improve user experience
• Payment Information: We use secure third-party payment processors and do not store your financial details on our servers

All practice data entered during simulations is stored only for your educational experience and is not shared with any third parties.

2. How We Use Your Information

We use the information we collect to:

• Provide access to our educational platform
• Improve our services based on usage patterns
• Communicate important updates about our platform
• Process payments for subscriptions (via secure third-party processors)
• Respond to your inquiries and support requests
• Measure landing-page performance and create advertising audiences when you consent

3. Simulator Data We Don't Require

For simulator practice, we do not ask you to enter:

• Real GST identification numbers for simulator practice (an invoice GSTIN is collected only when you choose to provide one at checkout)
• Actual tax or financial data
• Credit card details, net banking credentials, or UPI information
• Government-issued identification numbers

We strongly advise against entering any real financial or tax information into our platform.

4. Cookies and Tracking

TaxDemoPortal uses necessary cookies for login, security and payments. On promotional pages, we ask before loading optional analytics or advertising tags. If you allow them, Google Tag Manager may be used to operate measurement tags and advertising pixels that help us:

• Maintain your session while you use the platform
• Remember your preferences
• Understand how users interact with our platform
• Measure checkout and purchase performance
• Create audiences for relevant follow-up advertising, including through Google and Meta

You can choose “Only necessary” on the tracking notice or reopen “Tracking choices” from the promotional page footer. Optional tags remain disabled unless you allow them. You can also clear stored choices and cookies in your browser.

5. Data Security

We implement appropriate security measures to protect your information:

• Secure, encrypted connections (HTTPS)
• Regular security assessments
• Limited access to user data by our team
• Secure authentication practices

However, no online platform can guarantee absolute security. Use our platform responsibly.

6. Third-Party Services

We may link to external resources (e.g., GST.gov.in). These links are for reference and are not governed by this Privacy Policy.

For payment processing, we use established third-party services that have their own privacy policies and security practices. When you consent to optional tracking, analytics and advertising providers such as Google and Meta may also process device and browsing information under their own policies.

7. User Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Opt out of marketing communications

To exercise these rights, please contact us using the information below.

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to Privacy Policy

We may update this policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify registered users of significant changes via email.

10. Contact Us

If you have questions about this policy or our privacy practices, please contact us through our Contact Form.